First 2 hires free

Hire support engineers who can already run a queue

Most support hiring fails on communication and triage judgement, not on technical knowledge. Those are the two things we assess hardest.

Post a role free

No agency fee. No card required.

Trained on the parts that decide month one

Assessed on method and communication, not just tooling.

Troubleshooting method

Narrowing a fault by what the evidence rules out — scope, timing and change — rather than guessing and restarting.

Ticket triage and SLAs

Priority by impact and urgency, response versus resolution clocks, and how to handle a director who marks everything urgent.

Customer communication

Recorded escalation scenarios: an angry customer, a fix date you do not have, and an outage your own team caused.

SQL and application support

Reading data safely on production, interpreting HTTP errors, and knowing when a 502 is an application problem rather than a network one.

What you get on the shortlist

Evidence, not self-assessment.

Assessment results attached

Behavioural assessment, scenario scores and a recorded mock interview, so you see communication before spending an interview slot.

AI screened against your requirement

AI skill matching ranks applicants on verified assessment data and completed training rather than CV keywords.

Entry level only

A genuine resource pipeline. Nobody with six years of experience padding the shortlist.

Tell us the technology. We have the trained resource.

You describe the stack and the role. We supply people who have already completed a curriculum for it and been assessed on it — not CVs that mention it.

You name the technology

Java, Python, React, .NET, AWS, Azure, Kubernetes, Elasticsearch, SQL, ServiceNow, Salesforce, Selenium — tell us what your team actually runs. If it is on your stack, we can put a trained resource in front of you.

They arrive trained, not sourced

Every candidate finishes a SkillUp track for the role before you see them: six modules, hands-on labs and an assessment. "Trained" here means a completed curriculum you can read the results of, not a line on a CV.

Then trained again, on your stack

Once you select someone we run a track matched to your tools and workflow, so ramp-up happens before the start date rather than in your first sprint.

Process-trained as well as tech-trained

SDLC, Jira, Git discipline, environments, change management, incident escalation and handover — the process literacy every employer assumes and few entry-level hires arrive with. It is a mandatory module on every track.

Questions employers ask

What does process-trained mean?

They have completed a mandatory enterprise foundation module covering SDLC, ticket lifecycle, change management, escalation and handover — then been assessed on scenarios rather than definitions.

Do they know ITIL?

They are trained on the working parts: incident versus problem, priority matrices, response and resolution SLAs, and escalation. Not a certification, but the practice it describes.

How fast can we hire?

Candidates are pre-assessed, so shortlisting is immediate. Post a role free and review evidence-backed profiles the same week.

Do you have resources trained on our specific technology?

Tell us the stack and we will match it. Candidates complete a SkillUp track for their role before they appear in your shortlist, covering the tools that role actually uses — and after you select someone we run a further track matched to your own stack, so they arrive able to execute rather than needing a quarter of ramp-up.

Start with two hires that cost nothing

Post a job free and review pre-assessed candidates this week.

Post a role free

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