First 2 hires free
Most support hiring fails on communication and triage judgement, not on technical knowledge. Those are the two things we assess hardest.
No agency fee. No card required.
Assessed on method and communication, not just tooling.
Narrowing a fault by what the evidence rules out — scope, timing and change — rather than guessing and restarting.
Priority by impact and urgency, response versus resolution clocks, and how to handle a director who marks everything urgent.
Recorded escalation scenarios: an angry customer, a fix date you do not have, and an outage your own team caused.
Reading data safely on production, interpreting HTTP errors, and knowing when a 502 is an application problem rather than a network one.
Evidence, not self-assessment.
Behavioural assessment, scenario scores and a recorded mock interview, so you see communication before spending an interview slot.
AI skill matching ranks applicants on verified assessment data and completed training rather than CV keywords.
A genuine resource pipeline. Nobody with six years of experience padding the shortlist.
You describe the stack and the role. We supply people who have already completed a curriculum for it and been assessed on it — not CVs that mention it.
Java, Python, React, .NET, AWS, Azure, Kubernetes, Elasticsearch, SQL, ServiceNow, Salesforce, Selenium — tell us what your team actually runs. If it is on your stack, we can put a trained resource in front of you.
Every candidate finishes a SkillUp track for the role before you see them: six modules, hands-on labs and an assessment. "Trained" here means a completed curriculum you can read the results of, not a line on a CV.
Once you select someone we run a track matched to your tools and workflow, so ramp-up happens before the start date rather than in your first sprint.
SDLC, Jira, Git discipline, environments, change management, incident escalation and handover — the process literacy every employer assumes and few entry-level hires arrive with. It is a mandatory module on every track.
They have completed a mandatory enterprise foundation module covering SDLC, ticket lifecycle, change management, escalation and handover — then been assessed on scenarios rather than definitions.
They are trained on the working parts: incident versus problem, priority matrices, response and resolution SLAs, and escalation. Not a certification, but the practice it describes.
Candidates are pre-assessed, so shortlisting is immediate. Post a role free and review evidence-backed profiles the same week.
Tell us the stack and we will match it. Candidates complete a SkillUp track for their role before they appear in your shortlist, covering the tools that role actually uses — and after you select someone we run a further track matched to your own stack, so they arrive able to execute rather than needing a quarter of ramp-up.
Post a job free and review pre-assessed candidates this week.
More on hiring resources in India · Mumbai · Pune